Cancellation and Refund Policy
Effective Date: 1-5-2025
Thank you for choosing Akarshan Sutra. We are committed to providing high-quality digital products such as eBooks and guides. Please read our Cancellation and Refund Policy carefully before making a purchase.
1. Digital Product Nature – No Cancellations
All purchases made on Akarshan Sutra are for digital products delivered instantly upon successful payment.
- Once a digital product has been purchased and the download link is generated, the order cannot be canceled.
- There are no trials, previews, or partial-access options before purchase.
- By completing the payment process, you acknowledge that your order is final and non-cancellable.
2. No Refund Policy
Due to the non-returnable and consumable nature of digital goods, we follow a strict no refund policy.
- We do not offer refunds for accidental purchases, change of mind, dissatisfaction with content, or compatibility issues.
- We urge customers to carefully review product descriptions and ensure compatibility before making a purchase.
3. Exceptions – Technical Issues
We understand that sometimes technical issues may prevent you from accessing or downloading your product. In such cases:
- You must contact us at mail@akarshansutra.com within 7 days of purchase.
- We will verify the issue and may provide a fresh download link or alternate access at our discretion.
- This exception applies only when the product is not downloaded or inaccessible due to a verified technical error on our side.
4. Duplicate Purchases
If you have made a duplicate payment for the same product unintentionally:
- Please contact us within 48 hours of the transaction.
- After verifying the duplicate transaction, we may process a refund or store credit for the extra payment, subject to our discretion.
5. Responsibility of the Buyer
- As a buyer, you are responsible for providing the correct email address and ensuring you download and back up your purchase properly.
- Akarshan Sutra will not be liable for loss of access to products once downloaded.
6. Contact Us
For support or clarification regarding refunds or cancellations, contact us at:
- Email: mail@akarshansutra.com
- Website: www.akarshansutra.com
We are here to support your journey and ensure a fair and transparent experience.